Stann Law Limited is a limited liability company registered in England and Wales with registration No: 12726499. It is authorised and regulated by the Solicitors Regulation Authority (“SRA”) under number 803833. Information on the regulations of the SRA can be found at www.sra.org.uk
Stann Law Limited is committed to providing the best possible service:
a) If you are a client and are unhappy about any aspect of the service you have received, you should contact your relationship contacts in the first instance. They will investigate swiftly and take any necessary actions and advise you of their conclusions.
b) If you would like to make a formal complaint, we do operate a complaints procedure to help resolve any problems promptly and fairly. Please write to your relationship contacts or to firstname.lastname@example.org setting out the problems you have encountered and the details of your complaint.
c) If for any reason we are unable to resolve matters between us, you may be entitled to ask the Legal Ombudsman of England and Wales to investigate your complaint. For further information, you should refer to the Legal Ombudsman www.legalombudsman.org.uk. Normally you would need to contact the Ombudsman within six months of our final response to your complaint and (i) no more than six years from the date of act/omission, or (ii) no more than three years from when you should reasonably have known there was cause for complaint.
Stann Law Limited is registered for VAT purposes with VAT registration number GB 358 3636 73.
Contact details for our London office: 100 Bishopsgate, 18th Floor, London, EC2M 1GT, United Kingdom